Privacy & Cookie Disclaimer
Purposes of the processing
Alpha Hotel bvba collects and processes customers’ personal data for customer and order management (customer administration, order/delivery follow-up, invoicing and the sending of marketing and personalised advertising).
Legal foundation for the processing
Personal data is processed based on Article 6.1. of the General Data Protection Act :
- when consent was given, or
- required for the implementation of an agreement, or
- required to satisfy a legal obligation
Personal data processed for customer management will be stored for the time necessary to satisfy legal requirements (in terms of bookkeeping, among others).
Right to inspection, improvement, deletion, objection and transferability of personal data
The customer has at all times the right to inspect their personal data and can have it improved or removed. Furthermore, the customer is entitled to obtain a copy (in a structured, standard and mechanically readable form) of their personal data and to have said personal data forwarded to another company. In order to exercise the aforementioned rights, the customer is requested to:
- Adjust the settings of their customer account; and/or
- Send an e-mail the following address: firstname.lastname@example.org.
The customer is entitled to object free of charge to the processing of any processing of their personal data aimed at direct marketing.
The customer has the right to file a complaint with the Belgian Privacy Protection Commission (35 Rue de la Presse, 1000 Brussels - email@example.com).